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Frequently Asked Questions
About Photoluminescence
What is the meaning of Luminescence?
What is the meaning of Fluorescence?
What is the meaning of Phosphorescence?
What is the meaning of Lumens?
What is the meaning of Lux?
What is the meaning of Brightness?
What is the meaning of Luminous Intensity?
What is the meaning of Luminous Flux?
International Standards
What is the meaning of DIN 67510?
Which standards are known for photoluminescence safety signs?
Photoluminescent Pigments & Their Applications
What are glow pigments?
Are GlowStop.com products radioactive?
Are your glow pigments safe for kids?
What can I do with the pigments?
Can I add it to soap and other skin products?
What is the pigment's composition?
How much do I need?
Can different kinds of pigments be mixed to create a different colored pigment?
How do I charge the pigments?
How many times can you charge it?
Will sunlight ruin the glow powder?
What amounts do the pigments come in?
Is first aid treatment required for improper handling?
How does your pigments compare to the other glow-in-the-dark pigments?
Do your pigments have an odor?
What are the differences between the different kinds of pigments?
How long and bright do GlowStop.com pigments actually glow?
When mixing pigments into resins, which factors affecting brightness are known?
Which chemical and physical factors affecting the light fastness are known?
Do you offer wholesale pricing?
Why use GlowStop.com?
Photoluminescent Paints
Can the pigments be used for making paint?
What can I do with the paint?
How can I improve paints performance?
How do I charge the paint?
What is the area that can be covered?
About Fluorescence
What is the meaning of Fluorescence?
Fluorescent Pigments & Their Applications
What are fluorescent pigments?
What is the difference between Fluorescent and Phosphorescent?
Do your fluorescent pigments respond to blacklight?
How many types of fluorescent products are available?
Could you please explain the nomenclature used to classify your fluorescent products ?
Ordering
How can I pay for my order?
What is GlowStop.com Safe Shopping Guarantee?
Do I have to pay Sales Tax on my order?
How do I order if I live outside New Zealand?
Will I receive an Order Confirmation?
Does GlowStop.com offer quantity discounts?
How do I cancel or modify my order?
Can I purchase GlowStop.com's photoluminescent paint by the ounces?
How and where do you ship?
How much is shipping?
What currency are prices in?
When will I receive my order?
Is shopping at GlowStop.com safe?
Do I need to pay any taxes or customs duties?
Returns & Exchanges
What Is Your Returns Policy?
What Is Your Exchange Policy?
How Do I Return Something for an Exchange or Refund?
Contacting Us
Getting in touch
